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Shipping and Delivery
All orders are dispatched on a 5 - 10 working day shipment with Royal Mail. If you require your items at an earlier date please contact us by email before you place your order and we will do our best to accommodate your request. The customer will receive a notification email upon dispatch of their goods.
We use recorded delivery for all shipments. Someone may be required to be present at the delivery address to sign for the package. A name, full address, telephone number and email will be required prior to shipping.
VAT and Taxes
VAT is included in the price of all pieces for the UK and the EU. Customs clearance is included in the shipping fee for all UK and EU destinations. Orders to the rest of the world may incur taxes at the point of customs clearance. This is dictated by that countries customs laws and any taxes and charges incurred at customs are payable by you, the customer.
Should you wish to return an item please contact us in advance of shipping. You, the customer is liable for the costs of any return postage. Shipments must be made with a tracking service. Belle Peake cannot accept responsibility for items that are returned using an inadequate method of shipment with no tracking ability. Upon receiving the goods in undamaged and unworn condition we will issue a refund to the customer account.